Frequently Asked Questions

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Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Standard shipping typically arrives within 3–7 business days after your order has been shipped.

Do you accept returns?

For hygiene and safety reasons, lip glosses, lip liners, lashes, and body products are final sale unless your order arrives damaged or incorrect.

What if my order arrives damaged?

Please contact us within 48 hours of delivery with photos of the damaged item(s), and we’ll make it right.

Do you ship internationally?

Currently, we only ship within the United States. International shipping may become available in the future.

How can I contact Dulcé Luxe?

Email us anytime through our Contact page, and we’ll respond within 1–2 business days.

Are your products cruelty-free?

Yes! We carefully select products made with quality and care. We do not support animal testing.

How do I track my order?

Once your order ships, you’ll receive a tracking number by email.